I want to cancel my order, how do I do this?


To cancel your order please contact us using the contact form on this support website or email us at support@popaudio.co.uk

Please quote your order number when doing so.

Once your order has been shipped we will be unable to cancel the order, however if you wish to return your product and obtain a refund this will be possible. Please use the form provided on this support site to get in touch with us, selecting 'Cancellation/Refund' as the subject.

Refunds will be provided once the item has been returned to us and we have confirmed the item hasn't been damaged. As a customer you will be responsible for payment of shipping to return the item. To guarantee the item returns to us we recommend you use an insured/signed for delivery service.

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