Preorders & Payments

Will you charge my card immediately?

Will you keep my up to date on the status of my order?

Why are you offering preorders?

How do I change my email address associated with my preorder?

My shipping address has changed since I made the preorder, how do I change this?


When will my order ship?

Will you let me know when this item is shipping?

When will my order ship?

Can you ship internationally?

I live outside the United Kingdom, do I have to pay customs fees and duties?

Where can I find my order number?


How do I contact someone at Pop Audio?

I'm a member of the media/press, how do I get in touch with Pop Audio?

Is Pop Audio hiring?

I am a distributor/retailer and I'm interested in Pop Audio. How do I contact you?

What are your Terms Of Service?

What is your Privacy Policy?

Refunds & Cancellations

I want to cancel my preorder, how do I do this?

If I cancel my preorder will I get a full refund?

What is your cancellation policy?

What is your refund policy?

What is your full Refund and Returns policy?

About the Pop Audio Pop Filter

How did you come up with the idea for Pop Audio and the Pop Audio Pop Filter?

Can I attach a microphone to the Pop Audio Pop Filter arm?

I have damaged/broken one of my filters, how do I get a replacement?